quality policy

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  Customer happiness

  We pursue continuous customer happiness by providing products that surpass customer expectations with the basic concept of customer satisfaction quality satisfaction

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  Quality innovation

  Continuous quality innovation to improve quality capability, ensure quality leadership, and attain quality goal with diligence.

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  Risk Management

  Based on risk-based thinking, maximize prior management to eliminate uncertainties and risk factors that hinder achievement of goals.

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  Customer Quality Issues

  • 1:8:48
  • Communicate the issue to all : ICA : PCA
  • Until action implementation inspection activities will be recorded in ICA with Commitment mark.
  • As per defined procedure

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  Customer end issues (Defect wise) @ Final inspection

  • Stop the final inspection
  • Immediately revisit the action plan
  • New action plan validation
  • Finally conclude the solution of the issue and start  the final inspection

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  Repeated issues @ Final inspection

  • Stop the final inspection
  • Immediately revisit the action plan
  • New action plan validation
  • Finally conclude the solution of the issue and start  the final inspection

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  New issues @ Final inspection

  • Discussion based on the issues in RP Area @ 11.00am
  • MOM will be recorded for the new issues
  • If required, action plan will be prepared and discuss in next day.

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  In process Quality issues

  • Discuses in RP meeting @ 11.00AM
  • Top one Quantity wise quality issue / Block will be identified.
  • Make action plan and next day discussion  @ RP Meeting.
  • Effectiveness of weekly action plan will be submitted to top management to discuss in weekly meeting  (Monday – 2pm)